User 

Support

Technical Assistance
Have a thorny technical problem, or are you having trouble working with a software application? We’ll come alongside to show you how to do it, or find a solution for you.

 

Onsite And Remote Support
Got an issue or unsolvable problem that you can’t solve remotely? Contact us and we’ll respond quickly to get you back on your feet.

 

Mobile Devices
We’ve got the know-how to configure any and all of your business mobile devices. If any device is lost or stolen, you can direct us to immediately lock or erase your device.

 

Device Replacement And Upgrades
When it is time to upgrade any of your computers, servers, printers, or other devices, we’re ready with a range of cost-effective and high-end equipment to meet your specific requirements. We’ll handle all necessary software installations and updates, transfer all data from older devices, and ensure everything is running optimally.

 

Antivirus, Backup, And Security
Give us the tedious job of keeping your devices secure, protecting your systems from viruses, and hardening your systems against all types of malware. We’ll manage frequent data backups and restore specific data if necessary—so that you can be confident knowing that your critical information is protected.

 

Device Management & Maintenance
Have peace of mind in the knowledge that our monitoring software keeps a close watch on each of your devices—24 hours a day. We receive alerts and act on any fault or failure so that we can minimize or eliminate any impact on your operations.

 

 

 

 

 

 

Contact Us

Address.

Unit 2214, 22/F., Mira Place Tower A, 132 Nathan Road, Tsim Sha Tsui, KLN, Hong Kong

Tel.

+852 9425 2679

© 2001-2020 by Master Computer & Consultants Co.